FirstBank Head office, Lagos
<h4>FirstBank Assures Customers Uninterrupted Banking Services</h4>
<p><strong><a href="https://openlife.ng/">OpenLife Nigeria</a></strong> reports that First Bank, a leading financial inclusion services provider in Africa, and a digital banking giant, has said that all its &#8220;<em><strong>customer applications are fully operational</strong></em>&#8221; as against misleading reports in some sections of the media that the Bank&#8217;s service operations would be disrupted as a result of system upgrade.</p>
<p>This is contained in a statement signed by <strong>Folake Ani-Mumuney</strong>, Group Head, Marketing &; Corporate Communications of the bank and made available to OpenLife.</p>
<p>The statement clarifies that FirstBank remains committed to its continuous offering of excellent banking services to customers.</p>
<p>The statement reads in full:</p>
<p><em><strong>We wish to address a misleading report circulating in the media regarding a system upgrade at FirstBank.</strong></em></p>
<p> ;</p>
<p><em><strong>The message which was incorrectly interpreted and reported was sent to, and intended for our vendors only and focused on transitioning from our current I-Supplier Platform (our automated platform that connects us to suppliers) to a new Cloud-based Supplier Platform (worldclass platform for managing suppliers), to enable additional capabilities and benefits for our vendors.</strong></em></p>
<p><em><strong>Please be informed that no system upgrade is currently underway, and all our customer applications are fully operational.</strong></em></p>
<p><em><strong>We are not experiencing disruption to our services, and our banking systems, customer transactions, channels, etc, will not be affected by the enhanced supplier platform.</strong></em></p>
<p><em><strong>Rest assured that our commitment to seamless service delivery remains unwavering as you continue to enjoy uninterrupted access to our services.</strong></em></p>

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