Coronavirus: Firstbank protects employees, customers and general public

&NewLine;<p>Nigeria&&num;8217&semi;s leading financial inclusion services provider&comma; First Bank of Nigeria Limited&comma; has announced proactive measures it has taken to control the spread of the COVID – 19 &lpar;Coronavirus&rpar; pandemic&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p>The Bank&&num;8217&semi;s Group Head&comma;&NewLine;Marketing &amp&semi; Corporate Communications&comma; Folake Ani-Mumuney&comma; said&NewLine;&&num;8220&semi;embedded in our corporate strategy is business continuity management that&NewLine;ensures the delivery of products&comma; services and initiatives to our stakeholders&NewLine;and enabling the economy in the long-term with minimal impact&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p>Therefore&comma; we have&NewLine;employed necessary measures to keep our employees&comma; customers and the general&NewLine;public safe-guarded and sensitised on preventive steps to flatten the curve at&NewLine;the fastest possible rate&period; These include the deployment of temperature&NewLine;measuring tools&semi; hand sanitisers&semi; face masks and adopting social distancing&NewLine;including utilizing virtual meetings&period; We have also cancelled owned and&NewLine;partnered planned events in the interim&semi; suspended staff travels and have put&NewLine;measures in place to identify and communicate to staff who are arriving from&NewLine;affected countries to self-quarantine following the established protocols by&NewLine;the World Health Organisation and the government&period;&nbsp&semi; <&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p>In addition&comma; we have been&NewLine;amplifying all necessary official information from relevant health bodies and&NewLine;partners such as encouraging everyone to adhere to good hygiene practices which&NewLine;comprise regular cleaning of all surface areas – for example&comma; tables&comma; door&NewLine;handles – with&nbsp&semi;disinfectants&comma; consistent washing of hands as well as&NewLine;avoiding close contact with people and staying away from crowded environment’’&period;&NewLine;&nbsp&semi;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p>Encouraging the use of&NewLine;cashless transactions&comma; Mrs&period; Ani-Mumuney said&semi; &OpenCurlyDoubleQuote;we implore all our customers to&NewLine;embrace cashless transactions across our self-service platforms like &ast;894&num; USSD&NewLine;banking services&comma; FirstMobile&comma; WhatsApp Banking&comma; First Online for their needs&NewLine;like funds transfers&comma; various bill payments&comma; credit and internet data recharge&NewLine;and much more&period; In need of quick loans&comma; these self-service platforms are also&NewLine;designed to meet their immediate needs through our FirstAdvance service&&num;8221&semi;&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p>She noted that the Bank is&NewLine;committed to protecting the health and safety of all its staff&comma; customers and&NewLine;host communities as together the fight against Coronavirus would be won&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p><strong><em>For enquiries and complaints&comma; customers are encouraged to contact the Bank&&num;8217&semi;s 24 hours multi-lingual customer care centre&comma; FirstContact&comma; on 01-4485500 or email&comma; <&sol;em><&sol;strong><em><a href&equals;"mailto&colon;firstcontact&commat;firstbanknigeria&period;com">firstcontact&commat;firstbanknigeria&period;com<&sol;a>&period;<&sol;em><&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p><strong><em>The National&NewLine;Centre for Disease Control &lpar;NCDC&rpar; should be reached on its Toll-Free Number&colon;&NewLine;0800 9700 001 for immediate medical attention and advise&period;<&sol;em><&sol;strong><&sol;p>&NewLine;