Ecobank Group, the Pan African Bank, has contributed about US$3 million to the fight against COVID-19 across its footprint in Africa.
A statement signed by Christiane Bossom,
Group Communications Manager, and made available to OpenLife by Apo Group stated that the humongous supports is in line with the bank’s commitment to the continent which involves various contributions made to support the efforts of governments, the World Health Organization as well as the private sector in alleviating the effect of the pandemic on the most vulnerable on the continent.
With its knowledge of Africa, and to compliment various government efforts, the bank provides support in form of cash, healthcare equipment and supplies, strong and sustained awareness campaigns while also using digital platform to provide cash to some vulnerable members of the societies, amongst others.
Ade Ayeyemi, Group CEO, Ecobank Group said “Covid-19 is a major global threat adversely affecting all countries and our home, Africa, is particularly vulnerable. We believe in the importance of creating awareness in our communities, while also empowering them to protect themselves and their families as we battle the pandemic. We are particularly mindful of the needs of our communities and therefore focused on these to ensure positive impact both in our urban and rural areas.”
Continuing, he added that “We are also paying attention to the effect of the COVID-19 outbreak on our various customers and have taken the decision to alleviate some of the adverse impact by making some bank charges free on our digital channels. We will continue to anticipate situations that may require our support as developments evolve,” he stated.
The bank, known for its priority attention to the health and well-being of staff and customers, is closely following guidance from the World Health Organisation, governments and health agencies. The management is encouraging virtual/remote working, wherever possible and have since suspended physical gatherings, observing the required social and physical distancing in offices and branches which are open while also ensuring branches and ATMs are regularly disinfected across its network.
While it remains committed to promoting good hygiene and health measures within its offices and externally using social media platforms to sensitize the public on preventive measures needed at this critical period, Ecobank’s ATMs and call centres remain open 24/7 including full range of banking services via digital platforms for all category of customers.
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