LOGISTICS

DHL introduces new mobile App

&NewLine;<p>DHL Express&comma; leading global brand in the logistics industry&comma; &nbsp&semi;has announced the launch of an innovative&NewLine;mobile platform that will allow its customers in Sub Saharan Africa to track&NewLine;and coordinate the delivery of their shipments with greater ease and&NewLine;convenience&period;<br>&NewLine;<br>&NewLine;According to a press statement from Apo Group&comma; made available to OpenLife&comma; Hennie&NewLine;Heymans&comma; CEO of DHL Express Sub Saharan Africa&comma; says that the DHL Express&NewLine;Mobile app is part of DHL Express’ ongoing commitment to drive innovations that&NewLine;enhance customer experience&period; &OpenCurlyDoubleQuote;The app is an exciting new addition to our&NewLine;service offering in Sub Saharan Africa and has been launched in South Africa&comma;&NewLine;Kenya&comma; Ghana&comma; Nigeria&comma; Ethiopia&comma; Mauritius&comma; Tanzania and Uganda&comma; and will be&NewLine;rolled out in a further 40 countries across the region by the end of 2020&period;”&NewLine;&nbsp&semi;<br>&NewLine;<br>&NewLine;Heymans explains that the DHL Express Mobile app offers a number of key&NewLine;benefits to customers&comma; allowing them to access valuable features on the move&period;&NewLine;&OpenCurlyDoubleQuote;Customers can access accurate shipping quotations&comma; find their closest DHL&NewLine;Service Points for easy collections and deliveries and of course&comma; track their&NewLine;shipments in real time&period; Embracing digitalization is the name of the game when&NewLine;it comes to enhancing customer experience and we are excited to introduce yet&NewLine;another exciting mobile application to our customers across the region&period;” &period;<br>&NewLine;<br>&NewLine;A report by GSMA Intelligence revealed that mobile phones and services are&NewLine;enabling business growth in Africa&period; The mobile ecosystem has made a significant&NewLine;contribution to the economy in Sub Saharan Africa so far&comma; with an economic&NewLine;value contribution of &dollar;110 billion&comma; equivalent to 7&period;1&percnt; of the region’s GDP in&NewLine;2017&period;<br>&NewLine;<br>&NewLine;He adds that it’s not only about new technology&comma; but also a different mindset&NewLine;and culture&period; Our customers are constantly evolving and changing the ways that&NewLine;they communicate&comma; work&comma; travel and consume&comma; so we need to ensure that we are&NewLine;providing them with solutions that are agile enough to adapt to their changing&NewLine;needs&period; &nbsp&semi;<br>&NewLine;<br>&NewLine;With online transactions growing exponentially in Africa&comma; Heymans says that&NewLine;there is a clear demand for integrated mobile solutions that allow customers to&NewLine;transact whenever and wherever they are&period;<br>&NewLine;<br>&NewLine;&OpenCurlyDoubleQuote;As the global leader in express logistics&comma; DHL is constantly working towards&NewLine;providing cutting-edge solutions that help to connect Africa’s consumers and&NewLine;business owners with the global market” concludes Heymans&period;<&sol;p>&NewLine;

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