<p class="wp-block-paragraph">Nigeria&#8217;s leading financial inclusion services provider, First Bank of Nigeria Limited, has announced proactive measures it has taken to control the spread of the COVID – 19 (Coronavirus) pandemic.</p>



<p class="wp-block-paragraph">The Bank&#8217;s Group Head,
Marketing &; Corporate Communications, Folake Ani-Mumuney, said
&#8220;embedded in our corporate strategy is business continuity management that
ensures the delivery of products, services and initiatives to our stakeholders
and enabling the economy in the long-term with minimal impact.</p>



<p class="wp-block-paragraph">Therefore, we have
employed necessary measures to keep our employees, customers and the general
public safe-guarded and sensitised on preventive steps to flatten the curve at
the fastest possible rate. These include the deployment of temperature
measuring tools; hand sanitisers; face masks and adopting social distancing
including utilizing virtual meetings. We have also cancelled owned and
partnered planned events in the interim; suspended staff travels and have put
measures in place to identify and communicate to staff who are arriving from
affected countries to self-quarantine following the established protocols by
the World Health Organisation and the government. ; </p>



<p class="wp-block-paragraph">In addition, we have been
amplifying all necessary official information from relevant health bodies and
partners such as encouraging everyone to adhere to good hygiene practices which
comprise regular cleaning of all surface areas – for example, tables, door
handles – with ;disinfectants, consistent washing of hands as well as
avoiding close contact with people and staying away from crowded environment’’.
 ;</p>



<p class="wp-block-paragraph">Encouraging the use of
cashless transactions, Mrs. Ani-Mumuney said; “we implore all our customers to
embrace cashless transactions across our self-service platforms like *894# USSD
banking services, FirstMobile, WhatsApp Banking, First Online for their needs
like funds transfers, various bill payments, credit and internet data recharge
and much more. In need of quick loans, these self-service platforms are also
designed to meet their immediate needs through our FirstAdvance service&#8221;.</p>



<p class="wp-block-paragraph">She noted that the Bank is
committed to protecting the health and safety of all its staff, customers and
host communities as together the fight against Coronavirus would be won.</p>



<p class="wp-block-paragraph"><strong><em>For enquiries and complaints, customers are encouraged to contact the Bank&#8217;s 24 hours multi-lingual customer care centre, FirstContact, on 01-4485500 or email, </em></strong><em><a href="mailto:firstcontact@firstbanknigeria.com">firstcontact@firstbanknigeria.com</a>.</em></p>



<p class="wp-block-paragraph"><strong><em>The National
Centre for Disease Control (NCDC) should be reached on its Toll-Free Number:
0800 9700 001 for immediate medical attention and advise.</em></strong></p>

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