FINANCE

Adeduntan, FirstBank CEO, speaks on pathways to success at Edinburgh Business School

&NewLine;<p><em><strong>Dr Adesola Kazeem Adeduntan&comma; Chief Executive Officer of First Bank of Nigeria and the bank’s indomitable forward man in sales&comma; in far away Edinburgh School of Business&comma; schooled the international community and Africans on business ethics and  success&period; He says &OpenCurlyDoubleQuote;if you must do well&comma; you must do good” as culled from African Banker Magazine  <&sol;strong><&sol;em><&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p>I travel to meet Dr Adesola&NewLine;Adeduntan in Edinburgh&comma; where he has been invited to give a keynote address at&NewLine;the Edinburgh School of Business about the role of financial institutions in&NewLine;driving financial inclusion&period;Fittingly&comma; as you land in Edinburgh&comma; you are&NewLine;greeted by billboards from different investment funds advertising their&NewLine;credentials in responsible and sustainable investment and how environmental&comma;&NewLine;social and governance &lpar;ESG&rpar; considerations underpin their activities&period;&nbsp&semi;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p>With economists and politicians questioning capitalism&NewLine;and the Western liberal model&comma; today the emphasis is very much on a&NewLine;stakeholder-based approach&comma; whereby growth and prosperity is more equally&NewLine;attributed and takes into consideration the needs of the wider community&period;&NewLine;Sustainable investment has become de rigueur among corporate jargon&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p>Dr Adesola Kazeem Adeduntan&comma; CEO of First Bank of&NewLine;Nigeria&comma; is a veteran in the Nigerian banking and corporate world&period; His&NewLine;overriding message&comma; clearly expressed throughout his interview responses&comma; and&NewLine;also at the various talks he gave during the day &lpar;at the Business School and at&NewLine;a law firm&rpar;&comma; is on the importance of doing good if you’re to do well –&NewLine;financially – in Nigeria and indeed&comma; Africa&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p><strong>A telling sign<&sol;strong><&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p>FirstBank is actually the&NewLine;oldest bank in Africa&period; It was established in Lagos in 1894 as the Bank of&NewLine;British West Africa&period; Last year it celebrated its 125th anniversary&period; It is also&NewLine;the biggest bank in Nigeria in terms of assets and branch network&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p>For Adeduntan&comma; a veterinary&NewLine;doctor by training&comma; it becomes clear&comma; once we have settled down for our&NewLine;discussion&comma; that the institution’s longevity is a telling sign&colon; it not only&NewLine;proves the bank’s resilience&comma; it also shows that it has the right structures in&NewLine;terms of governance and the right business model&comma; with the country’s&NewLine;development at its core&period; The theme of the anniversary celebrations was about&NewLine;how the bank has been woven into the fabric of Nigerian society&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<figure class&equals;"wp-block-image size-large"><img src&equals;"https&colon;&sol;&sol;openlife&period;ng&sol;wp-content&sol;uploads&sol;2020&sol;03&sol;FirstBank-1-1-1024x866&period;png" alt&equals;"" class&equals;"wp-image-2571"&sol;><&sol;figure>&NewLine;&NewLine;&NewLine;&NewLine;<p>The clear message to the&NewLine;industry is that while it is possible to make a quick buck&comma; you can only enjoy&NewLine;the sort of longevity it has if you conduct your business with the interests of&NewLine;the country at heart&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p>Nonetheless&comma; it’s apparent&NewLine;Adeduntan does not want to dwell too long on past glories&period; Using the analogy of&NewLine;a car&comma; he says that there is a reason why the windshield is large whilst the&NewLine;rear-view mirror is small&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p><strong>The challenge of&NewLine;fintech<&sol;strong><&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p>As in most sectors&comma;&NewLine;traditional ways of doing business have been coming under increasing disruption&NewLine;from ever-evolving technology&period; The banking industry is no exception and seems&NewLine;to be under siege from an expanding fintech onslaught&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p>I ask him if he is worried&NewLine;that non-financial companies will be entering the banking sector&comma; especially&NewLine;given the recent change in regulation by the Central Bank that allows&NewLine;non-traditional finance institutions&comma; namely mobile operators&comma; to enter the&NewLine;fray&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p>He says he is not worried as&NewLine;his bank has one of the best defined strategies when it comes to financial&NewLine;inclusion and that it has the largest digital banking network in Nigeria&period;&nbsp&semi;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p>Much of this has been&NewLine;developed through the bank’s FirstMonie Agents system&colon; 46&comma;000 agents represent&NewLine;the bank across the country&period; Currently&comma; 9m customers transact on their USSD&NewLine;platform &lpar;by mobile phone&comma; both smart and analogue&rpar; in addition to 3m customers&NewLine;transacting on the FirstMobile platform&period;&nbsp&semi;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p>The agent network&comma; the biggest&NewLine;of its kind in the country&comma; enables the bank to provide services to the most&NewLine;remote rural communities&semi; and because it doesn’t need to have an extensive&NewLine;branch network&comma; it means that these services can be supplied at a fraction of&NewLine;the cost of a &OpenCurlyQuote;legacy’ banking model&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p><strong>Financial deepening<&sol;strong><&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p>Adeduntan prefers to use the&NewLine;phrase &OpenCurlyQuote;financial deepening’ when talking about the unbanked&period; Financial&NewLine;inclusion has increased from the low 20s to approximately 40&percnt; in Nigeria over&NewLine;the past seven years and is expected to double to the mid-80s within the next&NewLine;five years&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p>He says &OpenCurlyQuote;financial deepening’&NewLine;occurs when financial inclusion starts playing an important role in economic&NewLine;development&period; It’s about layering additional products on the current agency&NewLine;banking network – services such as micro-credit&comma; micro-insurance and&NewLine;micro-pension&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p>The aim is to provide&NewLine;value-added services whilst at the same time increasing the savings rate&semi; this&NewLine;aspect&comma; which is critical in driving investment rates&comma; has been one factor&NewLine;behind Asia’s rapid growth&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p>It is in this area&comma; he says&comma;&NewLine;that the bank has a vital role to play and a distinct advantage over new&NewLine;entrants&period; Technology&comma; he emphasises&comma; will play a crucial part in broadening&NewLine;financial inclusion&period; In addition&comma; it is important to partner and collaborate&NewLine;with different stakeholders such as NGOs and other organisations dealing with&NewLine;the bottom of the pyramid&comma; to help them reach out to different groups and also&NewLine;improve financial literacy&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p>Last year saw a boom in&NewLine;venture capital investment into Nigeria&period; For example&comma; &dollar;400m was invested in a&NewLine;number of fintech start-ups during November alone&period; Is he not worried that these&NewLine;fintech players&comma; with their lower cost base and ability to use technology&comma; AI&NewLine;and big data to overcome traditional hurdles&comma; are going to take the majority&NewLine;share of the pie when it comes to servicing the unbanked&quest;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p>He says that will only be the&NewLine;case if the banks do not manage to reinvent themselves&period; In Edinburgh&comma; he&NewLine;actually spent a large part of his day visiting tech hubs around the university&NewLine;in the city and speaking to fintech companies&period; FirstBank&comma; he adds&comma; has a number&NewLine;of partnerships with fintechs as well as its own Digital Laboratory developing&NewLine;new solutions for the bank&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p>Nevertheless&comma; he firmly&NewLine;believes that the &OpenCurlyQuote;legacy banks’ will still continue to play a very central&NewLine;role&comma; especially &OpenCurlyDoubleQuote;in this part of the world where banks are quite dominant and&NewLine;they have significant buying power”&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p>In terms of settlements and&NewLine;deposits&comma; he sees many of these new players as partners they can work with&comma;&NewLine;even if in some areas they will be competitors&period;&nbsp&semi;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p><strong>Scope for growth<&sol;strong><&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p>Despite the impressive strides&NewLine;made by the banking sector in Nigeria&comma; Adeduntan believes there is still a&NewLine;massive scope for growth for the sector&period; He points out that none of the&NewLine;country’s top banks have made the Top 10 Banks in Africa list&comma; despite Nigeria&NewLine;being the continent’s largest economy&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p>He thinks that with the&NewLine;signing of the African Continental Free Trade Agreement&comma; &OpenCurlyDoubleQuote;we are entering a&NewLine;very interesting period for the banking sector&comma; not only in Nigeria but Africa&NewLine;in general”&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<figure class&equals;"wp-block-image size-large"><img src&equals;"https&colon;&sol;&sol;openlife&period;ng&sol;wp-content&sol;uploads&sol;2020&sol;03&sol;firstbank-2&period;jpg" alt&equals;"" class&equals;"wp-image-2572"&sol;><&sol;figure>&NewLine;&NewLine;&NewLine;&NewLine;<p>On the domestic front&comma; does he&NewLine;expect further consolidation&quest; &OpenCurlyDoubleQuote;Within certain thresholds&comma;” he answers&period; &OpenCurlyDoubleQuote;Anything&NewLine;that would allow the strengthening of the entire banking sector&comma; I am sure the&NewLine;Governor of the Central Bank would be positive about&period;”&nbsp&semi;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p>He also points to demographics&NewLine;and the high rate of the unbanked as great opportunities for the growth of the&NewLine;sector continentally&period; &OpenCurlyDoubleQuote;According to UNICEF&comma; two billion babies will be born in&NewLine;Africa in the next 30 years&comma;” he says&period; &OpenCurlyDoubleQuote;And in places like DRC &lbrack;where FirstBank&NewLine;has a presence&rsqb; financial penetration is as low as 5&percnt;&period;” Put the two sets of&NewLine;figures together and&comma; in theory at least&comma; you get vast opportunity&period; But he adds&NewLine;the all-important caveat that demographics are only good if managed&NewLine;properly&period;&nbsp&semi;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p><strong>Supporting national&NewLine;champions<&sol;strong><&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p>It hasn’t all been plain&NewLine;sailing for the bank&comma; however&period; Adeduntan inherited a bank with several large&NewLine;exposures in the oil &amp&semi; gas and energy sectors&comma; at a time when the oil &amp&semi;&NewLine;gas prices fell considerably&comma; resulting in the devaluation of the naira against&NewLine;the dollar&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p>He says his management&NewLine;weathered the storm&comma; reduced NPL levels to under double digits&comma; and has&NewLine;strengthened the risk infrastructure&comma; thus enabling the bank to better deal&NewLine;with cyclical downturns in future&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p>Discussing the role of large&NewLine;companies in the commercial landscape&comma; Adeduntan says it is essential to have&NewLine;big banks like FirstBank&comma; just as it is vital to have national champion&NewLine;companies that have the scale and wherewithal to make transformative&NewLine;investment&period; Such companies require financial institutions of similar scale to&NewLine;support them&period; The Dangote Group’s investment into what will become the&NewLine;continent’s largest oil refinery is a case in point&comma; he adds&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p><strong>Role of the Central&NewLine;Bank<&sol;strong><&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p>We move on to the regulator&NewLine;and the role of the Central Bank&period; Does he think that it is too interventionist&comma;&NewLine;dictating how much banks should lend&comma; where they should place their assets&quest;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p>Adeduntan refused to be drawn&NewLine;into criticism of the regulator&comma; with whom he says he&comma; and other bank CEOs&comma;&NewLine;have a strong relationship&period; But he did say that the role of a central bank in&NewLine;the development of an emerging economy is clearly different from the role of a&NewLine;central bank in a developed economy&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p>&OpenCurlyDoubleQuote;It is not unusual that the&NewLine;Central Bank intervenes in critical sectors allied to the loan to deposit&NewLine;ratio&period;&nbsp&semi;It’s about economic growth&semi; it’s about development&semi; it’s about&NewLine;channelling credit in sectors that are very important for the national economy&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p>&OpenCurlyDoubleQuote;Let us take agriculture –&NewLine;again&comma; we are one of the biggest lenders into that sector&period; We found the Central&NewLine;Bank intervention in some of those critical sectors extremely useful and not&NewLine;just for us as a bank&comma; but for the country as a whole&period; When you look at&NewLine;intervention in agriculture&comma; you have to put it in the context of the size of&NewLine;the population&period; Nigeria is a country of 200m people today&period; The business of&NewLine;feeding 200m people is a strategic business&period; Everything that is being done to&NewLine;ensure that at least we are self-sufficient in food production is strategically&NewLine;important&period; We find the Central Bank intervention in those areas quite useful&NewLine;and of national importance&period;”<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p>He reflected the positive attitude&NewLine;of many Nigerian entrepreneurs to the country’s future&period; He says he has a lot of&NewLine;time for the Economic Advisory Council – composed of credible business leaders&NewLine;and economists – that has been put together by President Muhammadu Buhari&period; And&NewLine;despite reports that the government is not economy-minded&comma; he thinks that it is&NewLine;a pro-business government&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p><strong>Ethical&NewLine;banking&nbsp&semi;<&sol;strong><&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p>It is nearly 10&period;00 in the&NewLine;evening when we finish our talk&comma; his day having started at 07&period;30am&period; We go back&NewLine;to sustainability and the role of financial services to make sure they are&NewLine;lending to institutions that are ethical about their business and operating in&NewLine;a sustainable manner&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p>He says that the journey has started even if it is still early days&period;&nbsp&semi;&OpenCurlyDoubleQuote;But ultimately&comma;” he says&comma; &OpenCurlyDoubleQuote;this is where we are headed&period; The Nigerian Sustainable Banking Principle speaks to this particular question&period; I think it’s evident from the points that I’ve made today&comma; you can say that FirstBank is a bank that is happy to forego a few basis points in terms of its net margins&comma; if that means it is contributing to development in a more ethical and sustainable way&period; &OpenCurlyDoubleQuote;We’ve always made a point that profitability is very important for us at FirstBank&comma; but economic growth and national development is equally very important and speaks to the sustainability question&period;”&nbsp&semi;<&sol;p>&NewLine;

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